Frequently Asked Questions

Everything you need to know about shopping with Shosha.

How do I determine the right size for me?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request for a refund or a different size.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, Shosha ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically during the checkout process.

How should I care for my Shosha garments?

To ensure longevity, we recommend following the care label instructions inside each piece. Generally, washing in cold water and hanging to dry helps preserve fabric quality and color.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.